What Chronigami is
Learn how Chronigami adds time tracking and a ticket portal to Nulab's Backlog.
Chronigami is a workspace product that sits beside your Backlog space. It does not replace Backlog. You connect a space once, then use Chronigami for time on issues and for ticket forms that create Backlog issues.
Time tracking and Backlog
Time tracking is for people who log work against Backlog issues. They can enter time in the web app or start a timer on an issue in the browser extension (on supported Backlog hosts). Chronigami stores time entries in your workspace and can update each linked issue's Actual Hours in Backlog when that option is on.
See Installing the browser extension when you are ready for the timer.
Portal and Backlog
Portal is for teams that want a simple request form for customers or coworkers. Each submission becomes a Backlog issue in a project you choose. Editors build forms in Chronigami; submitters use a public or members-only portal page.
See Setting up a form to create Backlog issues for the editor path.
How the products fit together
Both products share the same workspace and the same connected Backlog space. Time tracking and Portal are separate subscriptions. You can subscribe to one or both.
| Time tracking | Portal | |
|---|---|---|
| Main use | Log time on Backlog issues | Form submissions become Backlog issues |
| Typical users | Managers, developers | Editors, submitters |
| Backlog writes (summary) | Optional Actual Hours on linked issues | Creates issues (and custom fields) on submit |
| Backlog reads (summary) | Issue details, projects, custom field definitions | Uses connected space for mapping and the ticket bot |
You do not pick Backlog projects when you connect a space. Time tracking links entries to issues; Portal maps each form to a project in the Manage area.
More detail: Choosing products, Connecting your Backlog space.
Roles in your workspace
A person can hold more than one role. Admin can manage the workspace, billing, and connections. Other roles line up with each product.
| Role | Time tracking | Portal | Counts toward a paid seat when active |
|---|---|---|---|
| Admin | Full access | Full access | Yes for each subscribed product (counts as one seat on Time tracking and one on Portal if both apply) |
| Manager | Yes | No | Yes (time tracking) |
| Developer | Yes | No | Yes (time tracking) |
| Editor | No | Yes (build portals and forms) | Yes (portal) |
| Submitter | No | Yes (submit only) | No |
Sending an invitation does not use a seat. A seat is checked when someone becomes active with a paid role (for example when they accept an invite).
Next steps
- Choose products for your team.
- Create your workspace.
- Connect your Backlog space.
Still need help?
Contact supportRelated articles
- Choosing productsDecide whether your team needs time tracking, the portal, or both.
- Creating your workspaceCreate a Chronigami workspace and set its name, address, and timezone.
- Connecting your Backlog spaceConnect your Backlog space so Chronigami can read projects and write issues and hours.